I have simple return policy. The item must be returned within: 7 days after getting it. I will refund full money less shipment fees. Buyer pays the returned shipments fees. You must contact me before returning and get approval to do so. Item must be returned undamaged and in original condition.
In any case, please don't hesiate to contact me for any question you have at: info@chenzdesigns.com. I will respond with 24 hours and on weekend & Holiday within 48 hours.
I guarantee the items I sell are as described. There can be a very small differences on the leather color between what you see here and what is arrived because of picture resolution.